Our firms values of C.R.E.A.T.E stands for, Collaboration, Respect, Excellence, Accountability, Trust and Enterprise. These values set the behaviours expected of our team members in conduct with each other, our clients and our community.
In the third year of the C.R.E.A.T.E award, Managing Director, Ross Hedrick recognises a stand-out recipient within the firm who represents our firms values. C.R.E.A.T.E encompasses a variety of characteristics that each contribute to our team experiencing a safe and enjoyable workplace with the expectation of achieving a high level of performance.
Congratulations to Tamara Brown, our very worthy winner for 2022. Tamara has lived and breathed our values and excelled particularly in Collaboration, Excellence, Accountability and Enterprise by:
- Developing a bookkeeping calendar to assist in the scheduling of work and ensuring client needs are met in a timely manner. This has provided the bookkeeping team with greater visibility on the potential pressure points in the workload and also helped identify gaps where the firm has been able to take on and assist new bookkeeping clients.
- Setting up consistent processes in the bookkeeping work so the team has clear direction on how to approach each job.
- Learning a new unique software that required research and training in her own time. By learning this software Tamara was able to assist one of our clients bring their books up to date and meet a very important compliance deadline.
- Always being willing to help, seek out a resolution and look for a better outcome for next time. Tamara has been known to say “we’re all human”, and her fellow team members really appreciate her calm approach to problem solving.
- Providing outstanding client service by clearly communicating with clients on their bookkeeping and compliance obligations and always engaging with clients in a friendly and informative manner.
Tamara is an integral part of our firm and we are very appreciative for all she has achieved.
Tamara has been awarded;
- Lunch with the Chairman and Managing Director
- Training budget to the value of $1,500
- $500 in gift vouchers of choice
Tamara, Congratulations and thank you!
See the 2021 winner Lucy Muccillo
See the 2020 winner Maya Hudono